Limitless Enterprise Solutions Pty Ltd (“we,” “our,” “us”) is committed to protecting your privacy and handling your personal information responsibly. We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you access or interact with our websites, products, and services including https://leadlinq.io and https://app.leadlinq.io (“Services”).

By accessing or using our Services, you agree to this Privacy Policy.

1. Information We Collect

We may collect:

Contact Information: Name, address, email, phone.

Registration & Login Information: For account access.

Payment Details: Billing info and transactions.

Sensitive Information: Only if you voluntarily provide it.

Usage Data: Pages visited, actions taken, content viewed.

Device & Location Data: IP address, browser/device type.

Cookies and Tracking Data: As detailed in Section 6.

Additionally, if you use our app:

We may view your contacts and communications inside the platform to assist with technical troubleshooting, account support, and system improvements. We will never contact your contacts, use, or sell your contact lists or communications.

2. How We Collect Information

We collect information:

Directly from you (registration, forms, support requests)

Automatically (via cookies, tracking tools)

From third-party services (integrations, analytics, marketing partners)

Through public and commercial sources.

If you provide information about someone else, you confirm you have their consent to do so.

3. How We Use Your Information

We use your data to:

Provide, maintain, and improve our Services.

Respond to support tickets and inquiries.

Troubleshoot app performance and user issues (including limited access to account activity).

Build custom automations and workflows as per your setup.

Send communications (including marketing if opted-in).

Protect against fraud and maintain platform security.

4. Sharing Your Information

We may share data with:

Service providers and vendors assisting our operations.

Advertising and analytics partners (aggregated, non-identifiable data).

Third-party integrations connected by you (e.g., Google, Facebook, CRM apps).

Legal authorities if required by law.

We do not sell your personal information.

We may transfer your data outside of Australia in compliance with the Australian Privacy Principles.

5. Data Retention and Security

We retain personal information only as long as necessary to provide Services or comply with legal obligations.

We implement security safeguards like:

Encrypted databases

Secure servers

Limited internal access controls

However, no system is 100% secure; you use our Services at your own risk.

6. Cookie Policy

What Are Cookies?

Cookies are small data files stored on your device to enhance user experience. They help us:

Understand usage patterns

Customize content

Improve functionality

Support marketing efforts

We use both session cookies (expire after browsing session) and persistent cookies (stored until expiration or deletion).

Types of Cookies We Use

Cookie Name - Purpose - Type - Duration

leadlinq_session - Maintain logged-in session - Essential - Session

analytics_cookie - Analyze website traffic - Performance - 12 months

ad_tracking_id - Serve targeted ads - Marketing - 6 months

csrf_token - Security against CSRF attacks - Essential - Session

Advertising Cookies

We use cookies for:

Showing relevant ads on social media and search engines

Retargeting users who visited our site

Analyzing ad campaign performance

You can opt-out of targeted ads via platforms like Facebook Ad Preferences or Google Ads Settings.

Managing Cookies

You can:

Disable cookies via your browser settings.

Delete cookies stored on your device.

Reject specific third-party cookies individually (e.g., Google Analytics opt-out).

Disabling cookies may impact your ability to use parts of our Services.

Updates to Cookie Policy

We may update this Cookie Policy from time to time. We encourage you to review it periodically.

7. Your Choices

You may:

Access or correct your personal information by contacting us.

Opt-out of marketing emails at any time via unsubscribe links.

Limit location data sharing via device settings.

8. Access and Complaints

You have the right to access the information we hold about you and request corrections if necessary.

If you have questions or concerns about privacy, contact us at: [email protected] . We aim to respond within 30 days.

9. Changes to This Privacy Policy

We may revise this Privacy Policy at any time. Updates are effective immediately when posted. We recommend checking this page periodically.

Contact Information

Limitless Enterprise Solutions Pty Ltd

Email: [email protected]

Page Last Updated:

29 April 2025